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Professional 3410



Front Office Solution

The Professional™ 3410 is ideal for businesses seeking to replace costly third-party disc production with a fully automated, in-house digital publishing solution that offers low, long-term cost of ownership.

Key Features Include

  • DiscWatch™ status light
  • Two front-swappable recorders
  • Up to 150-disc input capacity
  • 5-disc external output bin
  • USB 3.0 connectivity

Request a Print Sample


Documents

Product Brief

Service Options

System / OS Guide

 

Whitepapers

Science of Color

Blu-ray Whitepaper

Optical Archiving

Cost Per Print Whitepaper

Optical Media

Thermal Retransfer

The integrated, state-of-the-art Rimage Everest™ thermal retransfer printer in the 3410 system permanently fuses waterprooof, scratchproof, photo-realistic images to the surface of the disc. Printing is faster and has a lower cost-per-disc than inkjet printers.

Recording Options
Two front-swappable recorders configurable for CD, DVD, or Blu-ray Disc recording.

Printing Options
An integrated Everest™ 400 printer provides full-color or monochrome printing.
Request a free Rimage Everest 400 print sample.

Standard Features

  • DiscWatch™ status light
  • USB 3.0 connectivity
  • LCD interface displays system status
  • Up to 150-disc input capacity (3 bins)
  • 5-disc output bin
 
General Specifications
Control Center No - External Control Center Required
Blu-ray Disc Support Yes (optional)
Network Ability Yes, with optional Rimage Software Suite - Network
Refer to the Rimage Advanced Setup (Networking) Guide
Number of Recorders 2
Recorder Configurations 2 CD/DVD
1 CD/DVD / 1 Blu-ray Disc
2 Blu-ray Disc
Printer Everest 400
Input Bin Capacity 3 bins / 50 discs each configurable for input/output
External Output Bin Capacity 5 / Optional 50-disc
Number of Different Media Types Supported Up to 3 types of media can be online at any one time.
Physical Size
Height 19.0 in (48.3 cm)
Width 14.8 in (37.6 cm)
Depth * 19.5 in (49.5 cm)
Weight 64 lb (29 kg)
  * To accommodate power cords and wiring, add 3.5 inches (9 cm).
Technical Requirements
Networking Ability Requires NSS. Refer to the Rimage Advanced Setup (Networking) Guide
Power 100 - 240 VAC, 60/50 Hz, 4.7 - 3.7 Amp, 500 watt maximum
Environmental Requirements
Operating Temperature 60° to 86° F (16° to 30° C)
Humidity 10% to 80% non-condensing
Storage Temperature 5° to 95° F (-20° to 50° C)

Specifications subject to change. More product specifications.

Each Rimage system includes a full set of software to:

  • Create unique artwork for each disc
  • Submit new or saved jobs for printing and recording
  • Control system operation

CD Designer
CD Designer provides users the ability to create, import, and customize graphics to be printed on your disc surface.

Features include:

  • Simple drag-and-drop operation
  • Add graphics, text, objects, and photos from almost any source
  • Supports mail merge options from external data files
  • Includes examples and templates

QuickDisc and DiscFlow*
QuickDisc (Windows®) and DiscFlow (Macintosh® - requires RSS-Network)allows operators to assemble and submit projects to their Rimage system.

Features include:

  • Simple drag-and-drop operation
  • Supports CD, DVD, and Blu-ray Disc™ printing and recording
  • Prepare, submit, schedule and monitor job status
  • Save projects for use in the future

Production Server
Production Server enables asynchronous control of recording, printing and robotic movements, plus the staging of projects.

Additional Features:

  • Includes a log file to monitor jobs in process, pending jobs, completed jobs, and canceled jobs
  • Enables the bulk read feature which allows multiple discs to read and be saved automatically
  • Allows job streaming of projects for increased throughput

*Sold separately

Rimage Service and Support is the industry leader in delivering high quality world-wide service with superior response times that maximize your return on investment. Rimage Service and Support offerings are designed to meet the level of service you need.

Maintenance Terms and Conditions

 

For the Professional 3410, Rimage Service and Support options are:

Next Business Day On-Site

Rimage’s most comprehensive service and support offering is ideal for those who require “hands-free” maintenance where a Rimage authorized technician arrives within one business day to replace the malfunctioning unit or parts, test, and prepare replaced items for return shipment to Rimage.

  • Labor, travel, factory certified replacement parts are covered.
  • Includes one print head replacement, if needed, per year (see contract for applicable freight costs)
  • “No cost” parts return makes shipping easy. (Some restrictions apply. See Maintenance Terms and Conditions. Excludes consumables).
  • Software updates keep your system up-to-date with the latest software innovations.
  • Fastest access to the Rimage technical call center.
  • In-depth remote diagnostics & high quality triage technologies assess and resolve issues quickly.
  • Business hours phone support and  access to the Rimage KnowledgeBase.

Rapid Exchange

Rimage Rapid Exchange gives you speed and value. Next business day delivery of a replacement unit or printer for you to install.

  • Detailed replacement instructions are included, making replacement straight forward.
  • Includes one print head replacement, if needed, per year (see contract for applicable freight costs)
  • Shipping is easy since return materials are included. (Some restrictions apply. See Maintenance Terms and Conditions.)
  • Fast access to the Rimage technical call center and in-depth remote diagnostics resolve issues quickly.
  • Software updates keep your system up-to-date with the latest software innovations.
  • Business hours phone support and access to the Rimage KnowledgeBase.

Software Subscription and Support

Software-only subscription and support keeps your system up-to-date with the latest software innovations from Rimage.

  • Receive software updates, service packs, documentation, and firmware updates.
  • Comprehensive installation instructions make updates easy.
  • Direct access to the technical call center speeds diagnostics and troubleshooting.
  • Business hours phone support and access to the Rimage KnowledgeBase.

Installation and Training

Rimage installation and training services ensure that your Rimage system is properly installed for optimum performance and your operators understand how to best utilize all the new capabilities of your Rimage system.

Onsite Installation

Rimage technicians travel to your location for training. The session can include up to six individuals. The field technician will unpack, set up, and install your Rimage system(s), and address any networking and client-side software installation questions. The software training includes a complete review of the operator software functions, setting system options to maximize production and training to maximizing the use of Rimage videos and our online knowledgebase.

Virtual Installation

Rimage technicians set up a private remote training session. The length of the typical training is from one to one and a half hours depending on the customer requirements. This session includes answering installation questions and connecting to a network. The software training and operator system use training is complete utilizing remote software access and video. Rimage also provides a complete training DVD with these materials as a follow up.

Rimage Media Kits offer superior performance and exceptional convenience at a competitive price - just what you'd expect from the world leader in quality publishing solutions. From Everest's™ stunning color, amazing speed, and unprecedented durability to Rimage world class printing from your desktop, Rimage meets all your data publishing, duplication, storage, and printing needs. Rimage Media Kits bring you industry leading quality and reliability, and the fastest write speeds available, disc after disc - packaged for performance and convenience.

Make a great impression by creating your CD, DVD, and Blu-ray Disc™ presentations and products with Rimage media. Because your digital media is as important as your corporate literature, Rimage printable media is engineered to achieve an exceptional, professional look.

Economical to Use. Rimage printable media is designed for uniform coating on every disc, and that means complete ink coverage and longer lasting print head life. Bundled pricing keeps the cost-per-disc low.

Brilliant Color Results. Printable media matched precisely to your printer's specifications gives you accurate, exceptional results. Achieve the finest detail for the highest resolution and optimal color quality on one disc or hundreds.

Guaranteed. Rimage Media Kits provide all the supplies you'll need in one convenient package to produce the highest quality discs. Each kit is a matched set of printing supplies and discs. You'll never run out of one component again.

Pick, Clamp, Record, and Print Warranty/Guarantee

Rimage warrants media discs included in the Rimage Media Kit (“Media Kit”) to both print and record to the end user's satisfaction if they are properly handled and maintained. Rimage will replace the media disc should Media Kit components fail to properly print and record a disc that came in the Media Kit. See the Rimage Media Kit Limited One Year Warranty/Guarantee below for a complete explanation of the warranty and terms and conditions, including exclusions, minimum returns and other limitations.

Archival Life Warranty/Guarantee

Based on the results of longevity testing by our media manufacturer, Rimage warrants that each CD in a Rimage Media Kit will last and will retain its data over 100 years and each DVD in a Rimage Media Kit will last and retain its data over 50 years. The media should not be exposed to extreme climate variations, direct sunlight or other damaging conditions. Please see the full text of the Rimage 100/50 Year Warranty/Guarantee for complete details.

Rimage Media Kit Limited One Year Warranty/Guarantee

Rimage Corporation ("Rimage") warrants each Media Kit to the original end user only ("You") according to the following terms:

Rimage will replace any media disc included in the Media Kit that does not print and record to your satisfaction during the one year warranty period. The one year period is measured from the date of the applicable invoice. You must pay shipment costs of discs returned to the Rimage factory. Rimage will pay ground service shipment costs for discs shipped to you. The minimum number of media discs that can be returned to Rimage for replacement is twenty-five (25). However, the twenty-five (25) disc minimum may be combined over several lots or shipments.

This Warranty DOES NOT include the following:

Your loss of data or loss of profit. Media discs that fail to print or record properly due to Media Kit components that were tampered with, intentionally or negligently damaged, or misused; that were modified in any respect; that have failed due to shipping or accidents, improper handling or environment, including site conditions, water or dirt; improper storage; failure to maintain or clean the printer according to Rimage's specifications; or similar reasons beyond Rimage's control. Rimage shall be the sole and final judge of whether the media disc has improperly printed or recorded for a reason other a defect in the Media Kit, and is thus excluded from this Warranty.

What You must do to obtain a replacement or refund:

Call Rimage at 1-952-946-0004 option 1 to obtain an RMA (return materials authorization). Then, return the media discs to Rimage at 7725 Washington Ave. S. Edina, MN 55439 with a copy of your invoice and your written statement that the following conditions have been continuously met since your receipt of the discs:

  • The discs were properly recorded without errors
  • The discs were stored vertically in an industry standard jewel case
  • The storage temperature did not exceed 90°F or fall below 0・F
  • The storage temperature did not change more than 10°per hour
  • The relative humidity in storage did not exceed 60% or fall below 10%
  • The relative humidity in storage did not change more than 10% per hour
  • The storage area was free of vibration and shock
  • The discs were not physically damaged during storage or use
  • The discs were not exposed to direct sunlight and did not come into contact with organic solvents

 

You may not assign this Warranty without Rimage's written consent. Rimage is the intended beneficiary of this Warranty; if there is any inconsistency between this Warranty and any other agreement included with or relating to Rimage products, this Warranty shall govern. If any term of this Warranty is illegal or unenforceable, the legality and enforceability of the remaining provisions are not affected or impaired. This Warranty is to be interpreted under the laws of the State of Minnesota, U.S.A., without giving effect to conflict of law rules. The parties hereby expressly exclude the application of the United Nations Convention on Contracts for the International Sale of Goods to this Warranty and its performance.

THE LIMITED WARRANTY SET FORTH ABOVE IS RIMAGE'S ONLY WARRANTY IN CONNECTION WITH THE RIMAGE MEDIA KIT. ALL OTHER WARRANTIES, WHETHER WRITTEN OR ORAL, EXPRESS OR IMPLIED, CONTRACTUAL OR STATUTORY, INCLUDING, BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE ARE SPECIFICALLY EXCLUDED AND DISCLAIMED. IN NO EVENT SHALL RIMAGE'S LIABILITY UNDER THIS WARRANTY EXCEED THE OBLIGATION TO REFUND YOUR COST OF OR REPLACE, AT RIMAGE'S DISCRETION, A WARRANTED PRODUCT, AND, WITHOUT LIMITING THE FOREGOING, RIMAGE'S LIABILITY UNDER THIS WARRANTY SHALL NOT EXCEED YOUR ACTUAL INVOICED COST OF THE COVERED PRODUCT.