How Qumu Helps Accelerate Knowledge Transfer and Employee Training
It is an ongoing challenge for many organizations to maximize the expertise of scarce subject matter experts. With recent increases in outsourcing, this challenge becomes even more significant. These subject matter experts need to be able to communicate complex thoughts visually, but travel for in-person meetings reduces productivity, is costly, and can cause significant delays and missed deadlines. Online video has become a very successful teaching and learning medium, but can be difficult to effectively implement. Qumu recognizes these challenges and now delivers a solution for subject matter experts to easily use video communications to train, collaborate, share knowledge, and address problems quickly, efficiently and with more impact.
How organizations are using Knowledge Transfer or Employee Training
- Compliance Training
Video is the most efficient way to disseminate training on compliance standards or updates. For example, many companies use video to communicate ongoing OSHA and/or HAZMAT compliance training.
- Sales Training
Many businesses provide distance learning options to sales teams for continuing education on company products and sales skills. While some courses may still require a physical classroom, the vast majority of classes can be offered either through Qumu solutions for live video webcasting or through a library of video on-demand courses accessible 24 hours a day through the Qumu program browser or integration to corporate portals such as Microsoft SharePoint, IBM WebSphere or any portal technology.
- Product Launch
Video can have a dramatic impact on speed to revenues from new product sales by increasing the rate at which salespeople, and customers directly, learn about new product offerings. With Qumu, regular product update videos are easily captured and distributed to employees, customers and partners. Especially valuable for short communications regarding responses to competitor’s announcements, video means sales teams can always have the latest content in very understandable and digestible form.
- Product Demonstration
When creating a training video about how to use a new software product, for example, a major part of the process is recording the action on the computer screen as you demonstrate your lesson. With Qumu Capture Studio, you can easily capture a demonstration in minutes. The presenter plugs in their laptop and presents normally – Qumu captures slides, video, website navigation, etc. and delivers full frame rates (up to 30 fps) for VGA capture. It’s as if the presenter is in the room!
- Project Management & Work Procedures
Qumu provides video solutions for project teams needing to collaborate remotely. Many successful project teams have had success creating a library of video updates on critical action items and milestones. Video prevents miscommunication issues that cause delays and helps keep teams on track to deliver projects on time. Work procedures can be documented easily via video and communicated to a broad audience, including multiple shifts using rebroadcasting techniques or time-delayed broadcasts. Changes in work procedures can easily be updated to a wide audience.
- New Hire Orientation & HR Policies
New hires can quickly reach a library of video assets that cover corporate policies like travel, hiring, employment, harassment, financial reporting, employee benefit programs and other important topics or HR policies. Ensuring new hire compliance can be monitored via tracking of new hire viewer statistics regarding these videos. Content can be purposefully aged to enforce adherence to the latest video assets. Workforce development can be fostered using pre-published training videos on a wide range of topics – efficiently – across the organization.
Use Qumu video appliances to increase the reach of lectures by professors, visiting dignitaries or guest speakers. Qumu solutions allow lectures to easily be recorded, streamed live or made available on-demand for selected audiences to review. Lectures can include PowerPoint, video clips, web browser interaction or virtually any application interaction and automatically synchronized with the presenter. Remote control of cameras and input devices permits central studio recording, and Podcasts or RSS update feeds can automatically be created. Valuable course content is easily preserved and communicated after-the-fact, boosting retention, collaboration and reducing travel where work interruption or downtime create conflicts. Easily customized search capabilities enable these courses to be easily selected and delivered through secure communications with Qumu Video Control Center.
- Maximize and leverage scarce expertise
- Improve collaboration amongst dispersed teams
- Increase learning effectiveness
- Enhance productivity and enrich communications
- Faster time to revenue for new product sales
- Reduce Travel Costs
- Build Cohesion and Culture & Improves communication flow
- Creates a sense of community for dispersed employees